Privacy Policy

01 Information We Collect

We collect information you choose to give us, and a small amount of technical information automatically when you visit our site.

• Enquiry & contact form details — your name, phone number, email address, product category and requirement details, when you fill our Contact Us form or send us an enquiry.
• Communication records — details you share with us over a call, WhatsApp or email while discussing an order or quotation.
• Technical data — standard web log information such as IP address, browser type, device type and pages visited, collected automatically by our hosting and analytics tools.

We do not currently process online payments or require you to create an account on this website, so we do not collect payment card details or login credentials through the site.

02 How We Use Your Information

• To respond to your enquiry and provide quotations for safety equipment;
• To process and fulfil orders placed by phone, WhatsApp or email;
• To send order updates, invoices and dispatch information related to a purchase;
• To improve our website, products and customer service;
• To comply with applicable tax, GST and other legal requirements.

03 Sharing of Information

We do not sell your personal information. We may share limited information with:

• Logistics and courier partners, to deliver your order;
• Payment or accounting service providers, where relevant to an order or invoice;
• Government or regulatory authorities, where required by law (for example, GST filings);
• Website hosting and analytics providers, who process data on our behalf to keep the site running and help us understand site usage.

04 Cookies & Tracking

Our website may use cookies and similar technologies (such as Google Analytics) to understand how visitors use the site and to improve performance. You can disable cookies through your browser settings; some parts of the site may not function as intended if you do so.

05 Third-Party Links

Our site may link to third-party platforms such as IndiaMART, Google Maps, WhatsApp or Justdial. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their respective privacy policies.

06 Data Security

We take reasonable technical and organisational measures to protect the information you share with us against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

07 Data Retention

We retain enquiry and order information for as long as reasonably necessary to fulfil the purposes described in this policy, including record-keeping for accounting, GST and legal compliance purposes.

08 Your Choices & Rights

You may contact us at any time to:

• Ask what personal information we hold about you;
• Request a correction to inaccurate information;
• Request deletion of your information, where we are not legally required to retain it;
• Opt out of receiving promotional communications from us.

To make any of these requests, please use the contact details at the bottom of this page.

09 Children's Privacy

This website and our products are intended for business and adult use. We do not knowingly collect personal information from children.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision.

11 Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: